Cake Handling & Storage

How can I transport a cake? Is it safe?

All of our cakes will come in a white or cardboard box depending on the size/height of the cake.

Please use two hands to handle your order!

Stacked cakes and sheet cakes alike should be placed in the flattest part of the car.

This might be the floorboard of the front seat, the trunk, or a lap of a passenger. We do not recommend stacking boxes, or having them sit on a slanted surface such as the car seat itself as it may cause damage from the angle.

Taking sharp turns and braking quickly can damage cakes, so we always recommend driving with caution

Stacked cakes & supertall cakes are all built with a support inside of the cake – this support is made up of plastic pillars (4 per tier) and one long, thin wooden dowel that goes throughout the entire cake, acting as a spine.

Please do not smash our cake into someone’s face – our custom cakes come with wooden dowels and plastic pillars built into the cake! 

Once something leaves the bakery, we cannot be responsible for any damaging that occurs during handling/transit/from the weather.

How do I serve a cake?

Some cakes and cupcakes have inedible elements added like toothpicks, plastic toys & decorations, candles, and hot glue. Please ensure these inedible elements are taken out before serving.

While cutting a rectangular or square cake can be pretty intuitive, cutting round or stacked cakes can be a bit trickier.

While cutting a rectangular or square cake can be pretty intuitive, cutting round or stacked cakes can be a bit trickier.

We recommend separating the tiers (keep in mind that there are plastic pillars + a wooden dowel going through the entire cake) and then cutting the cake as instructed in the video below (shoutout to Little Hunny’s Cakery for the great video!):

How do I store a cake or cupcakes?

Most of our cupcakes & cakes can sit out for up to 2-4 hours.

If you are not planning to eat your treats same day, please refrigerate your order as soon as possible.

If you are hoping to store leftovers, we recommend packing them up as air-tight as possible, and they should last 2-5 days in the fridge!

How do I order?

The best way to begin the custom cake process is by filling out our handy online cake request form. Of course if you have any questions don’t hesitate to give us a call on (408) 266-2253.

C'est Si Bon Bakery!